Green Vitality Store is committed to uncompromising quality and customer satisfaction. All our products are backed by a 100% Satisfaction Guarantee.
1. How do I track my order? Once your order is placed, you’ll receive an email with a tracking link. Look for it in your mailbox and be sure to add “greenvitalitystore.com” to your email address book. If you need assistance, please call +92 311 2946861 or email us at order@greenvitalitystore.com.
2. What are the shipping charges & time? We currently offer Free Standard Shipping on orders over Rs. 10,000. Shipping may take 2–5 business days.
3. What are the exchange, return, and refund policies for GreenVitalityStore.com? Any product may be returned within 5 days of purchase. If you’re not satisfied with your purchase, please call +92 311 2946861 or email us for instructions on how to get an exchange or a refund. If you suspect your product has been tampered with, please keep the original product and packaging. We will guide you on how to return it.
4. How do I return Green Vitality Store products if purchased from another store? If you purchased Green Vitality Store products online from another website, please follow that site’s return and refund instructions.
We stand by the quality of our products — 100%.
Please keep the following terms & conditions in mind:
The courier company will only allow customers to open the package after payment has been made.
Do NOT accept the package if it appears tampered with, opened, or damaged.
Cash on Delivery is available for orders under Rs. 10,000.